Have questions about Accident Claims Lawyers or our services? Find the answers here.
A: It may be possible for the claimant to use their own physiotherapist, but this would depend on whether that physiotherapist is on the medical agencies panel or treatment providers. The reason for this is that the medical agency we use have agreed terms with the physiotherapists for us to pay their costs upon conclusion of the case. If the physiotherapist is not willing to agree to this, we cannot arrange treatment via them.
A: Rehabilitation is not covered under the ATE. In cases where liability is admitted, we expect to recover the full cost from the TP insurers (albeit this cannot be guaranteed). Where the full cost of rehab is not recovered from the defendant, we will pay the outstanding rehab from the injury compensation received by the claimant. If liability is disputed, or if there is any reason to believe that the cost of rehab will not be recovered, we will inform the claimant at that point to determine whether they wish to continue with treatment or not.
A: Plantec deal with only vehicle damage and/or hire, they do not deal with PI claims which is why (work source) has put you through to us for us to deal with the PI side of your claim.
A: You cannot have multiple claims for the same accident ongoing, we can complete your vet and submit it to the validation team today however before they can begin work on your case they would require proof of cancellation with the other firm.
A: Only Law Firms can make personal injury claims so if the claimant proceeds via their insurer, it simply means that their insurer will pass the claimant’s details to a law firm of their choosing. We would operate in the same way as the law firm recommended by the insurer except to say that we are completely independent. Some insurers will either be owned or underwritten by other insurers which may impact on the way the claim is dealt with. We however have no ties to any insurer, so our advice is given with only the claimant’s best interests at heart
A: Many people expect their local firm to have a better idea of their own circumstances, but the reality is that a majority of Law Firms (local or otherwise) operate in the same way (via letter, email, and phone) so there should be no difference between using Accident Claims Lawyers or a local firm, save to say that Accident Claims Lawyers are specialists in Personal Injury Claims.
A: The Solicitors Regulation Authority (SRA).
I found everyone I spoke to at ACL to be really nice and so supportive during what was a really difficult time for me and my family. They arranged for me to see the right doctors and private rehabilitation was arranged.
Each time I had a query, it was always answered quickly and clearly. I felt that Jon had a clear understanding of my injuries and he was always very informative when giving his advice. I would recommend ACL to anyone who requires assistance following a serious accident.
The service was tremendous always kept me in the loop. Really happy with ACL and would return in future if I ever required their services.
I could not fault the service I was given, I am 100 % happy with everything. I was kept updated throughout my case and I would definitely recommend ACL.
First class service from the outset. Was comfortable with my Solicitor and the level of experience he has, kept me informed throughout and answered queries quickly.
Very professional and nice people to deal with, extremely happy with the outcome of my claim.
Literally faultless. I was informed every step of the way and my solicitor created a good rapport with me. I always felt comfortable talking to her and never any awkward silences. Excellent service
Learn more about compensation claims, safety advice and the latest personal injury news with updates from our experts.
The basic rule for personal injury is that compensation may be available to you for an accident that wasn’t your fault.Read More
Last week the government finally published their guide to the Official Injury Claim service–the online portal that will handle PI compensation claimsRead More
Our expert team are on hand to discuss your case. Give us a call or fill in the form and we’ll be in touch to guide and support you through the next steps.