Passenger Accident Claims
Free advice about when passenger accident claims are possible and who you might pay your compensation.
100% No Win No Fee
Passenger Accident Claims
Free advice about when passenger accident claims are possible and who you might pay your compensation.
If you’ve suffered an injury while travelling as a passenger in a car, bus or even on a motorbike, you might be entitled to make a passenger injury claim. Many people aren’t aware that passengers are considered innocent victims in road accidents and have a clear right to seek compensation for their injuries, loss of earnings and any medical expenses.
This guide explains who can make a claim, what compensation you could receive and the key steps involved in the process. You’ll also find out about time limits, who’s responsible for paying compensation and what evidence you’ll need to support your case.
To learn more about your rights or to start your claim, keep reading or get in touch by calling 0330 043 2925 or completing our Contact Us form.
We Can Help With All Types Of Accidents
Whether you’ve suffered an injury in an accident at work, because of medical negligence or you’ve been involved in a car crash, we are here to help you seek compensation for your suffering.
What Are Passenger Injury Claims?
Passenger injury claims relate to compensation sought by people injured while travelling as passengers in vehicles such as cars, buses, or motorbikes. Generally, claims may arise when a passenger experiences harm due to an accident they didn’t cause, as passengers don’t typically have control over the vehicle. Common scenarios include car collisions, bus incidents, or motorbike crashes where passengers suffer injuries like whiplash or fractures.
Eligibility for these claims doesn’t usually depend on your relationship with the driver. You could make a claim whether you know the driver or they’re a stranger. Liability typically sits with the driver at fault, meaning you could claim against the insurance of either your driver or another driver if they’re responsible.
Damages could cover pain and suffering, as well as expenses such as:
Medical costs from injury treatment or rehabilitation
Loss of earnings if you were unable to work
Travel expenses to medical appointments
A solicitor from our panel could discuss your circumstances and assess your eligibility for a road traffic accident claim. If you’d like support understanding your legal options as a passenger, why not speak to a member of our team for free guidance?
Common Causes of Passenger Injuries
Passenger injuries can happen in a wide range of transport situations. Frequent causes relate to road traffic accidents, public transport incidents, and taxi or ride-sharing vehicle collisions.
Road Traffic Accidents
Road traffic accidents may lead to passenger injury claims if another road user acted negligently. Common accident causes include:
Careless or reckless driving, such as speeding or ignoring traffic signals
Drivers under the influence of alcohol or drugs
Distraction by mobile phones or in-car technology
Sudden impacts at junctions, roundabouts, or zebra crossings
Public Transport Incidents
Incidents on public transport often arise from:
Collisions involving buses, coaches, or trains
Sudden braking or sharp turns causing falls
Poorly maintained vehicles or defective infrastructure, such as potholes
Drivers failing in their duty of care or operating under fatigue
Accidents in Taxis and Ride-Sharing Vehicles
Taxi and ride-sharing vehicle accidents may cause injuries when:
Drivers lose control or collide with another vehicle
Drivers brake harshly or accelerate quickly, causing passengers to fall
Safety precautions, such as seatbelts, are neglected
The driver is under the influence or distracted
If you’ve been injured as a passenger in a road traffic accident, please feel free to call. We’ll assess your case for free and offer legal advice about your next steps.
Legal Rights of Injured Passengers
Passengers injured in road traffic accidents are often protected by the law and could seek compensation through a passenger injury claim. You may access financial redress for injuries and losses, even where you share a personal relationship with the driver.
Duty of Care and Liability
All drivers owe a duty of care to passengers and others on the road. A breach of this duty, established under the Road Traffic Act 1988, may result in liability if negligent driving causes harm. Passengers usually aren’t considered at fault, so claims may be directed at the at-fault party’s insurer. Claims may arise from:
Negligence by the driver you travelled with
Third-party driver actions
Issues with vehicle maintenance
Why not enquire about a passenger injury claim to see if you may pursue compensation for your injuries?
No-Fault Claims Explained
Most passenger injury claims operate on a no-fault basis, especially if you didn’t contribute to the accident. Claims can cover injuries such as whiplash, fractures, or psychological trauma, with compensation provided by the relevant insurer. If fault is shared between drivers, claims may involve more than one insurance provider.
If you’d like to learn more about starting a road traffic accident claim, please speak to a member of our team for free, no-obligation advice.
How to Start a Passenger Injury Claim
Starting a passenger injury claim may feel overwhelming, yet clear steps can make the process smoother. Acting promptly and collecting the right information could improve your chances of success with a road traffic accident claim.
Gathering Evidence
Collecting detailed evidence after an accident is essential before progressing with a passenger injury claim.
Evidence could include:
Photographs of the scene, vehicle damage and visible injuries
Medical records or hospital letters outlining your treatment (e.g. whiplash, fractures)
Witness contact details for statements
CCTV or dashcam footage showing the incident
To discuss how to strengthen your passenger injury claim with the right evidence, please get in touch with a member of our team.
Reporting the Accident
Reporting the accident is a key part of supporting your claim.
You could:
Report the incident to the police and get a reference number, especially if injuries occurred
Request a copy of the police report for documentation
Inform the insurer of the at-fault driver
If you’d like clarity on how reporting an accident could help your passenger injury claim, why not speak to a member of our team?
Seeking Legal Advice
Seeking legal advice ensures you understand your rights and the scope of your claim.
A solicitor from our panel could:
Assess whether your passenger injury claim has valid grounds
Assist in dealing with insurers and collecting medical evidence
Advise you on potential compensation and next steps
To find out how a member of our team could connect you with legal advice tailored to your situation, please contact us for free support on your passenger injury claim. For further guidance, see how we could help with your road traffic accident claim.
What Compensation Can You Claim?
When making a passenger injury claim, several types of compensation may be available. The value of your claim will usually depend on the impact of your injuries and the financial losses you’ve suffered.
Medical Expenses
Medical expenses could form a significant part of your passenger injury claim. Compensation may cover treatment fees for hospital visits, prescribed medication, physiotherapy, and mobility aids, as well as travel costs to attend appointments. Receipts and medical records may help support these expenses. To discuss a road traffic accident claim and what can be included in your case, please enquire with a member of our team.
Loss of Earnings
Loss of earnings compensation might apply if your injuries led to time off work or affected your earning capacity. Claims can include unpaid wages, missed bonuses, or reduced hours directly linked to the accident. Evidence such as payslips or employer letters can support these losses. To understand how your lost income could affect your passenger injury claim, why not get in touch for advice?
Pain and Suffering
Pain and suffering compensation may address the physical injuries and psychological trauma you’ve experienced due to the accident. The amount awarded could reflect the severity, duration, and nature of your injuries—such as whiplash, fractures, or anxiety. Guidelines from the Judicial College are often used when calculating general damages. If you’re wondering how your pain and suffering might be valued in a passenger injury claim, please ask our team for help.
We Can Help You Get The Compensation And Justice You're Entitled To
We Can Help You Get The Compensation And Justice You're Entitled To
Why Claim On A No Win No Fee Basis
Choosing a no win no fee arrangement for a passenger injury claim often removes financial risk. If your claim’s unsuccessful, you pay nothing to the solicitor from our panel. No win no fee claims mean:
No upfront costs at the start of your case
No legal fees to pay if your claim doesn’t succeed
Legal expenses insurance may cover any costs if the claim isn’t won, with the premium only payable if you receive compensation
Reduced stress, since you don’t face financial uncertainty
If you’d like guidance on starting a passenger accident claim without financial risk, please reach out to a member of our team for tailored support.
Start A Passenger Injury Compensation Claim Today
If you’d like to begin a passenger injury claim, please feel free to contact us. Our team is here to help and will conduct an initial consultation on a no-obligation basis. What’s more, your advisor could connect you to a specialist solicitor from our panel if your case is suitable.
To get in touch, you can phone 0330 043 2925 or complete our Contact Us form so that we can get back to you.
Please reach out for tailored support about starting a passenger injury compensation claim and find out how a member of our team could guide you through the process.
Contact Us
If you’d like to enquire to see if you can make a compensation claim, please complete the form here. We’ll get back in touch with you as soon as we can.
